Delivery Times
Each item that we sell has a weight next next to it, please view the
table below for your delivery charge. All our deliveries are 2 working
days if ordered before 2pm (that is 2 working days after your delivery
has left our warehouse). Delivery times are calculated in working days
- i.e. Monday to Friday inclusive. If you order after 2:00pm, please
calculate your delivery time as if your order had been placed the following
working day. In the case of bank holidays, please allow an extra two
working days. In the unlikeness that your item is out of stock we will
then contact you with a delivery date.
All our products are delivered by DHL & Royal Mail. However, some of our products are too heavy to be delivered by a courier and will have to be delivered on a pallet, please allow up to 4 working days for these deliveries. You can specify a different delivery address on our check-out page if you want it delivering to your place of work or friend's house etc. Please note we do not offer compensation due to late arrival of parcels or loss of earings due to late arrival of parcels as our parcels are delivered by a third party company (e.g. couriers) and unfortunatley this is out of our control. If something is needed extremely urgently we suggest you use a sameday courier for peace of mind. Please note we cannot ring up and advise when an order is going to be delivered as we use couriers & that is out of our control im afraid.
Special Delivery Instructions:- If it is possible that
nobody will be in to sign for your parcel, you may like to let us have
your instructions for the driver (e.g. leave in shed or with neighbour).
They will then leave your parcel, rather than taking them back to their
depot. You can leave your delivery instructions, or any other comments,
in the 'Additional Information' section on the page in the checkout
section. Please note Timko Ltd will not be held responsible
for any parcel lost due to instructions given to leave parcel in shed,
porch etc.
European & Worldwide Deliveries:- We deliver to
the following Countries: Albania, Andorra, Australia, Austria, Balearic
Islands, Belarus, Belgium, Bosnia-Herzegovina, Brazil, Bulgaria, Canada,
China, Corsica, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland,
France, Germany, Gibraltar, Greece, Greenland, Hong Kong, Hungary, Iceland,
India, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, New Zealand,
Norway, Poland, Portugal, Romania, Russia, San Marino, Slovak Republic,
Slovenia, South Africa, Spain, Sweden, Switzerland, Turkey, USA &
Vatican City. Most European Countries are delivered on a road based
service on a three to four day delivery. All other countries are 7-10
working days, except for China which is around 14 working days. Please
see below for delivery charges. Please note due to ongoing Brexit
problems parcels are taking longer to be delivered and Timko Ltd can
not be held responsible for delivery dates being missed or parcels that
are held up by customs as these are out of our control. Customers
are responsible for paying all local taxes and import duties. Remember:
Parcels will be held by customs until payments are made. Any payments
not received may result in parcels being returned, delayed or in some
cases destroyed. Any parcels that are returned due to non payment of
local taxies and import duties will be deducted from the customers refund.
Delivery Charges
We make every effort to keep our delivery charges as low as possible.
Our charge depends on the type of product ordered. You only pay one
delivery charge, irrespective of the number of products ordered.
Mainland UK excluding the following post codes
AB-31-38, AB39-AB56, IV1-IV28, IV30-IV32, IV36, IV40, IV52-54, IV63,
KW1-KW14, PA21-PA38, PH4-41, PH49-50, BT, IM, HS, IV-41-IV49, IV51,
IV55-56, KA2-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE
Product Weight Delivery Charge inc VAT
Up to 5Kg £5.98 + VAT
From 6Kg to 20Kg £8.99 + VAT
Northern Ireland
Up to 15Kg is £17.50 + VAT, add another £0.65 + VAT per
Kg thereafter.
Republic Of Ireland/Channel Islands
Up to 15Kg is £26.50, add another £0.75 per Kg thereafter.